Use cases

One platform, every trade that dispatches technicians

Paimal isn't built for one industry — it's built around what every field service business actually needs: track customers, assets, jobs, and the people doing the work. Here's how different trades use it.

🔧Plumbing
Leak repairs, installations, drain cleaning
Full job history per customer site — what was fixed, when, by whom
Before/after photos for every job as proof of work
Engineers log materials & time even with no signal underground or in basements
Electrical Contracting
Wiring, panel upgrades, safety inspections
Track every panel/installation as an asset tied to the customer
Warranty reminders before installed equipment coverage lapses
Dispatch electricians to scheduled jobs, not just react to calls
❄️HVAC & AC Servicing
Installation, preventive maintenance, breakdowns
Recurring maintenance contracts dispatched automatically
AI digest flags units with 3+ repeat breakdowns — catch it before the AMC renewal fight
Full machine history: install date, warranty, every service visit
🐜Pest Control
Recurring treatments, inspections
Schedule recurring visits per contract — quarterly, monthly, whatever the plan
Treatment notes dictated by voice, in the technician's language
Customer-ready visit summary generated automatically
📹Security & CCTV Installation
Installation, AMC, system upgrades
Every camera/device tracked as an asset per site
AMC visit scheduling for ongoing monitoring contracts
Photo documentation of installs and repairs
☀️Solar Installation & Maintenance
Panel installs, performance checks, AMC
Project tracking from installation through commissioning
Periodic performance-check visits scheduled in advance
Warranty tracking across panels, inverters, and components
🛗Elevator & Lift Maintenance
Safety-critical recurring service contracts
Recurring AMC visits — never miss a compliance-mandated service date
Full audit trail of every inspection and repair per unit
Anomaly detection flags lifts with unusual repeat-fault patterns
🔌Generator & DG Set Servicing
AMC-based recurring maintenance
Recurring service contracts dispatched without manual scheduling each time
Hours/fuel/service logs per generator, tied to the customer site
Warranty and AMC renewal reminders before contracts lapse
🖥️IT & Network AMC Support
On-site support, device tracking
Track devices/assets per client site with full service history
On-site engineer dispatch and visit logging
Exportable reports for SLA and billing reconciliation
🔩Appliance Repair
Home & commercial service calls
Customer + appliance history across every past visit
Photo proof of completed repairs
Works offline for technicians in basements, factories, or low-signal areas

Don't see your trade?

If your business sends people to job sites and needs to track who did what, where, and for whom — Paimal fits. Talk to us about your specific workflow.

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